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support process
look like this?

1 issue.
5 days.
20 people.
Ticket still open.

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Fix it
with Multiplayer

1 issue.
10 minutes.
2 people.
Ticket resolved.

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LOVED BY ENGINEERING TEAMS FROM STARTUPS TO ENTERPRISES

Capture full stack session recordings

Discover and track user activity and issues

Group user sessions into issues to see customer-impacting problems

Annotate your replays with sketches and comments

Bring recordings directly into your IDE

Capture full stack session recordings

Discover and track user activity and issues

Group user sessions into issues to see customer-impacting problems

Annotate your replays with sketches and comments

Bring recordings directly into your IDE

From bug to fix. From idea to feature. Power all your AI workflows with full stack, annotated session replays.

AI-ready annotated recordings

Turn session recordings into actionable development plans to share with your team or your AI coding assistant. Select traces, API calls, or user interactions, and annotate directly on screenshots: whether it's sketching over a button, specifying new API routes, or listing the reqs of new features. Every bug fix or feature request comes with precise, context-rich instructions.

BENEFITS

From replay to new feature, all in one tool

Cut the back-and-forth, rework, and misunderstandings

MCP-ready full stack context

Feed your copilots and AI IDEs the complete system context they need: user actions, traces, logs, requests, responses, header data, plus team annotations. No missing data, no guesswork. Your AI tools can generate accurate fixes, tests, and features with minimal prompting.

BENEFITS

Smarter AI, fewer guesses and hallucinations

Seamless integration into your workflows

Get started for free

Do not take our word for it.
Take theirs.

"Supporting our internal apps used to be a mess: incomplete tickets, endless back-and-forth, even jumping on live calls just to understand what went wrong. With Multiplayer, we finally get the full picture up front, so issues actually move forward instead of getting stalled in support."

"Before Multiplayer, reporting bugs was frustrating: I'd spend time writing out repro steps, only to hear back 'works on my machine.' Now I just hit record, share the session replay, and the devs have everything they need to fix it right away."

"Our customers used to send us incomplete notes like 'it just doesn't work.' Now they can record a session and I can forward it to engineering with zero context needed—my issue gets resolved right away."

"I don’t get paged anymore to interpret why tests failed. The team opens the replay, sees the flow, and knows immediately if it’s a code issue or a flaky test. That alone has freed up 20% of my time."

"We run hundreds of microservices. Debugging cross-service issues used to feel impossible without building custom dashboards. Multiplayer’s correlation makes the system finally understandable for humans."

"When I spot something in a session recording, I can just sketch or leave notes right there and feed it straight into my AI copilot. I don’t have to stop what I’m doing to piece together context from different places first, before working on a fix or new feature."

Purpose-built for all engineering workflows

Fix bugs faster

With full stack session recordings you automatically have everything you need to identify, understand, and fix bugs. From ephemeral, intermittent, hard-to-reproduce bugs, to difficult root cause analysis (RCA), to user reported issues.

Feed the right data to your AI IDE

Build new features with confidence

Capture every issue, from customer apps to internal tools

Understand why your tests are failing

Share complete bug reports, effortlessly

Getting started with Multiplayer
is easy.

A simple, performant interface so you can start recording in minutes. It fits right into your code with SDKs for your favorite programming languages.

Get started with our client library

Install our Chrome Extension

Install our Visual Studio Code extension

You can install the Multiplayer Session Recorder using npm:

npm install @multiplayer-app/session-recorder-browser

Quick start

import SessionRecorder from '@multiplayer-app/session-recorder-browser'

SessionRecorder.init({
  application: 'my-web-app',
  version: '1.0.0',
  environment: 'production',
  apiKey: 'MULTIPLAYER_API_KEY',
})